Help

Read the answers below, or write to us. A person reads every message sent to hello@focusbridge.app.

Questions

What does FocusBridge record?

Each tool keeps only what it needs, and the privacy page lists every item, where it is kept and for how long. Reports carry session times and turn-in status only.

Does FocusBridge see my browsing history or what is on my screen?

No. FocusBridge never records the websites you visit, what you type or what is on your screen, and never sells data.

Does it pause calls or texts?

Never. FocusBridge never pauses calls or texts.

Which devices does it work on?

School Focus runs on school Chromebooks. Campus Focus is for iPhone and Android. Home Focus is for iPhone, with Android on the way. The Campus laptop extension works in Chrome or Edge, with Safari and Firefox on the way.

Do I need an account?

Campus Focus needs no account and no sign-in. Parents sign in to Home Focus Parent with an email and an 8-digit code. School Focus uses your school Google sign-in.

How do I delete what FocusBridge kept?

Deleting an app deletes what it kept on that phone. To ask what FocusBridge's server holds about you or your child, or to have it deleted, write to hello@focusbridge.app.

Can I use it now?

FocusBridge is in its pilot. Join the pilot and we will write to you when the apps are ready to install.

Still need a hand?

Write to hello@focusbridge.app. It helps to say:

• Which tool: School Focus, Home Focus Parent, Home Focus Student or Campus Focus.
• The device: a Chromebook, a phone (iPhone or Android), or a laptop and its browser.
• What you expected and what happened.

Please don't send passwords, codes, or a student's grades or personal details.

If FocusBridge came with a school Chromebook or a class in Google Classroom, your teacher or the school's technology office can help first.